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i.TV Blog

Workaround to improve i.TV speed and performance

We are working hard to improve the speed and performance of i.TV. In addition to the progress our developers have already made in terms of performance and stability, users can also improve the speed of the application by limiting the number of channels they wish to see.

Many in the i.TV community do not have channel lineups that reach into the high-hundreds or thousands. Limiting the channels so that your device downloads only the listing information you want to see will decrease the load time for TV listings and speed up the app. The following quick and easy steps will allow for much faster load times when viewing your listings:

Step 1:

Open i.TV and go to your TV listings. Once there, click on the time bar at the top of the screen to bring up listing times and options.

Now tap on the “Options” button below the date tumbler to bring up the available display options.

Step 2:

Tapping the “Options” button will bring you to the “Display Options” screen. Tap on the first category in this screen, titled “Listings Preferences.”

Step 3:

This screen displays all of your listings preferences, including any hidden items (channels).

Tap on the “Hidden Items” bar. The next screen will display options to hide certain channels, shows, genres, etc. Right now, all we want to limit are channels. Click on the first option titled “Highest Channel to Display.”

Step 4:

Tapping “Highest Channel to Display” will bring up a channel tumbler. To improve your load time performance, determine which channels you do and do not intend to watch. Scroll to the highest channel you want to have listed and then hide every channel above it by tapping “Save” in the top right corner of the screen. Doing so will eliminate the need to load channel information you won’t utilize, thereby speeding up load times.

Also, don’t forget that you can always un-hide the channels you’ve hidden. If you find you like the QVC Home Shopping channels in the 500s, adjust your hidden channel tumbler accordingly to once again view those channels in your lineup.

Keep in mind that hiding individual channels will not speed up your load times. Only by limiting the viewable channels in your lineup can you speed up load times for TV listings.

We do recognize that this process is only a temporary fix for slow loading times and ask that you stay tuned for future improvements and releases.

Tags: i.tv, Performance

This entry was posted on Wednesday, February 25th, 2009 at 10:42 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.